AT&T SERVER CHANGES INTERRUPT ASE WEB LICENSE MANAGER: On the evening of December 3rd, 2014 the AT&T Web Hosting developers implemented unannounced changes to the Internet access protocols that allow clients to access its web server. This configuration change was done for security purposes. However ASE was not aware that the changes were being made. Consequently, when those changes were applied, ASE clients were no longer able to acquire licenses.

As of December 6th, 2014, the ASE Civil licensing system has been modified to account for the configuration changes. However, in addition to making ASE’s system work with AT&T’s new requirements, a failsafe “BYPASS” system has been built into the web licensing module. The new “By-pass” capability will completely circumvent the web licensing system in the event that ASE is unable to communicate with the AT&T server or the ASE client license database.

A HotFix is currently under development and will be posted to the downloads page on Saturday, December 6th, 2014. Installing this repair will guarantee that ASE clients experience 100% license authentication up-time, regardless of the condition of the database or the host server.

If immediate access to licenses are needed, email: TechSupport@azSubdividions.com for an interim HotFix.